3shape quick tip dongleA question I get asked a lot is: How do I update a license on my dongle. This is actually a pretty easy question to answer. There are two ways you can update a license on your dongle:

  • Dental System Control Panel
  • Internet or Manual Update

Dental System Control Panel

Usually you will find a short cut for Dental System Control Panel on your desktop. Otherwise, you will need to launch the application by either clicking the "3Shape Dental System Control Panel" - button in Dental Manager, or by double-clicking "C:\Programfile\3Shape\Dental System Control Panel\Controlpanel.exe".

Once the application has been launched, go to "Administrative Settings" and choose either:
  • Open dongle in this PC (if you open the Control Panel in which the dongel is inserted)
  • Open Dongle in 3Shape Dongle Service (if you look for a dongle on another PC)
Internet or Manual Update
Regardless of the application, you would usually click "Internet update" to check for available updates on the 3Shape license server. If there are new licenses, they will be automatically downloaded and applied to the dongle. However, if you are not connected to the Internet, you must do a "Manual Update" - please contact your reseller in this case.

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