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The Whip Mix Blog

Whip Mix Insights: Walk in Your Customer’s Shoes To Build a Strong Relationship

Have you ever dealt with a customer who didn’t really understand your issues or how to help you come up with a resolution?...

Whip Mix Insights: Exceeding Customer Service Expectations

What are the things you always expect from Customer Service in any business? I think we can all agree that, at a minimum,...

Providing Our Customers with a Great Experience

Recently, I had a call from a very concerned customer in Canada. He had just spent the weekend worrying about an article he...

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